Serene Telehealth

A new way forward for rural mental health

Expert Psychiatrists Appointments

EXPERT PSYCHIATRISTS

Patient Focused Care

PATIENT FOCUSED CARE

Video Consult

EASY ACCESS VIDEO CONSULTS

Video Consult

COMPASSIONATE CARE

HOW TO MAKE AN APPOINTMENT

For Appointments with Serene Telehealth, referrals must be addressed to Serene Telehealth. Please review our CONSULT FEES before sending us a referral. 

Obtain a G.P Referral

EMAIL THE REFERRAL

FAX THE REFERRAL

REGISTRATION AND APPOINTMENT PROCESS

If your registration form is not received within 14 days, we will send the referral back to your GP. 

1. SMS

When your referral is accepted and processed you will receive an SMS.

2. REGISTRATION

Complete our registration form.

3. EMAIL

You will be sent appointment instructions.

4. REMINDER

When you receive the reminder SMS

Respond with Y or N.

5. ATTEND

The Psychiatrist is listed on the email.

6. PAY INVOICE

Pay the invoice to within 7 days.

7. ASSESSMENTS

If any assessments or scripts are issued you will be sent an email. Assessments must be completed prior to your next appointment.

8. FOLLOWUP

If any fees are outstanding, future appointments will be cancelled. If you have another appt, the date will sent with your invoice.

HOW TO CANCEL OR RESCHEDULE AN APPOINTMENT

Please complete the appropriate form to cancel your appointment or request a different appointment time.

You can also request to be added to our wait list.